Clemson Boulevard Mini Storage

Reviews about Clemson Boulevard Mini Storage

• Hannah Bassett

  Dec, 07 2017
  ★ ☆ ☆ ☆ ☆
  The staff were friendly at first; but when I needed real help, they dropped the ball. I tried to change my unit size near the end of my lease, they never once picked up my calls or responded to my voicemails. I'm a student at Clemson so it's difficult to find time to drive out there (it's about 20 minutes away from Clemson's campus),
  
  I ended up being charged an extra month's rent in the larger unit that I no longer needed (I had been trying to reach them to move to a smaller unit) and a $10 late rent fee. After speaking to the owner, she waived the fee "just because she is nice." She insisted her "manager" (if you can call him that; he kept saying "I can't make any decisions" over and over again) was very responsible with the office phone and that they have phone records and I never called. I have phone records, too, and you definitely never returned any of my calls.
  
  The cherry on top is that my pull-out sofa had been in the BRAND NEW unit for 5 months and it was mildewy, rusted and damp.
  
  It's also worth mentioning that the manager had the owner on speakerphone and she thought I could no longer hear her; she said "That's why we don't like renting to Clemson students." Excuse me? Why do you have a storage unit facility in Clemson if you don't like renting to students? I won't be returning.

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